Information collection:

 Under the terms of the terms of article 6 of the French law n° 2004-575 dated 21 June 2004 concerning confidence in the digital economy, users of the website are supplied with the identity of those involved in its production and operation:

 Owner and publisher of the website: Saint-Gobain Isover
 Address: Les miroirs - 18 avenue d’Alsace - 92400 Courbevoie - France

Operation of the website: Bolero
 Address: 8 rue Victor Hugo 69002 Lyon - France –

 Address: Parc du Colombier - 14, rue Jules Saulnier - 93200 Saint-Denis - France

Personal information collected:
 In France, personal information is protected by the law n° 78-87 dated 6 January 1978, law n° 2004-801 dated 6 August 2004, article L. 226-13 of the Penal Code and the European Directive dated 24 October 1995. For the website, the following data is collected in particular:

  • the URL internet address of links through which users can access the website
  • The user’s access provider;
  • The user’s internet protocol (IP) address.
  • The user’s operating system.
  • The user’s browser.

Information on access and use rights:

 In all cases, Saint-Gobain Isover only collects personal information concerning users (name, electronic address, phone number, position) to provide services via the website. Users provide this information with full knowledge of the facts, especially as it is the users that enter data themselves.

 When entering, users are informed if entry of information required by is compulsory or not. Users justifying their identity are entitled to ask Saint-Gobain Isover, via the electronic address of Saint-Gobain Isover, for:

  • verification of personal data concerning them having been collected by Saint-Gobain Isover or on its behalf;
  • information relating to the purposes of processing of these data;
  • information relating to the identity and geographic location of recipients of these data;
  • communication of a copy of these data issued free of charge insofar as such a request is not abusive, in particular through its repetition and disproportionate character.

 No personal information concerning the user of the website is:

  • collected without the user's knowledge;
  • published without the user's knowledge;
  • exchanged, transferred or sold via any media to any third parties.

 Only the possible takeover of Saint-Gobain Isover and of its rights would allow transmission of the said data to an acquirer which would in turn be informed of its obligation to store and modify data with respect to the user of the website.

Saint-Gobain Isover is authorised to conduct statistical surveys and analyses on the use and typology of users of the website, subject to maintaining the anonymity of those users.


Rectification of personal information collected:

 In compliance with the provisions of article 34 of the law n° 48-87 dated 6 January 1978, users are entitled to modify personal data concerning them. To do so, they should send:

  • a letter to the Saint-Gobain Isover address or
  • an e-mail to Saint-Gobain Isover

 indicating their name or company, physical and/or electronic contact details and, if applicable, the reference they may have as member of the website. The modification requested by the user shall be actioned within a reasonable time from receipt of the user’s request.

CNIL declaration:

 The website is not required to file a declaration with the CNIL (Commission nationale de l’informatique et des libertés – French IT and freedom committee) as it falls within the framework of dispensation n°7 of Deliberation n°2006-138 dated 9 May 2006 on dispensing from the declaration of processing conducted for IT purposes.

Cookies :

 A “cookie” is used to identify users, personalise their visit to the website and accelerate displays through the recording of a small data file on their computer.

 Users recognise that they are informed of this practice and authorise Saint-Gobain Isover to proceed with it.
In all cases, Saint-Gobain Isover shall refrain from communicating the content of these “Cookies” to third parties, unless legally required to do so. Users can refuse to save “cookies”.


 All information on the website, in particular text, presentations, illustrations, photographs, tree diagrams and layouts, except for public documents and additional specifications, are covered by the exclusive copyright of Saint-Gobain Isover. As such, their representation, reproduction, inclusion, circulation and distribution, whether in whole or in part, are forbidden under the provisions of article L. 122-4 of the Code de la propriété intellectuelle – French intellectual property code. Any person infringing the copyright without being able to justify prior formal authorisation from the owner of this copyright incurs sanctions as set out in articles L. 335-2 et seq. of the Code de la propriété intellectuelle – French intellectual property code.

 In addition, the representation, reproduction, inclusion, circulation and distribution, in whole or in part, of the database contained in the website are forbidden under the provisions of French Act n°98-536 dated 1 July 1998 relating to legal protection of databases.

In all cases, any copy, partial or total, of the contents of the website should feature the words “”.


 Saint-Gobain Isover, will on an ongoing basis use reasonable commercial efforts to ensure the reliability of all the information provided on this website at the time it is put on line, as well as its availability.

Saint-Gobain Isover reserves the right to modify or rectify the content of the information and documents published on this website at any time, without notice.

Saint-Gobain Isover may not be held liable for errors or emissions in the information disseminated or technical problems encountered on the website and on all the other sites to which it establishes links, or any interpretation of the information published on these websites, or the consequences of their use.

Saint-Gobain Isover accepts no liability for any damage, direct or indirect, whatever the cause, origin, nature or consequence, caused by the access of anyone to the website or the impossibility of accessing it, or by the use of the website and/or the credit given to any information coming directly or indirectly from this website.


 The brands and logos contained in the website are owned by or licensed to Saint-Gobain Isover, or, in certain cases, by one of its partners. As such, any person proceeding with their representation, reproduction, inclusion, circulation or distribution is liable to the sanctions set out in articles L. 713-2 et seq of the Code de la propriété intellectuelle – French intellectual property code.

Advertising nature of the content: In all cases, Saint-Gobain Isover informs internet users that certain content on the website to be considered to be advertising

Observations and suggestions:

 It is possible to transmit observations and suggestions to the website manager using the contact form.

©Saint-Gobain Isover 2010